About 6 times In 3 days The screen has just gone black while watching tv, then the starting up message just sits there... doing nothing. I switch box off at the back and restart.... eventually it starts up, but it can take half hour for all menus to work properly. Why on earth am I paying £79 a month for this????
Hi Kieliscia, thanks for your post - sorry for the delayed response.
I'm also sorry to hear you've had this problem with your TiVo box. If it's still occurring now - and you've already checked all of the connections to the box are snug & secure - please let us take a look and see what we can do to help. Just send me a PM confirming your account number and I'll get back to you asap.