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TiVo crashing & hub WPS button broken

This is becoming very frustrating. Every time we watch something on demand/catch-up/Netfix/iPlayer - it crashes (usually after 45-ish minutes). 

Check connection (via Virgin website or TiVo) finds a fault - check connection - nothing loose - nothing different - carry on watching but it takes a while to sort out!

Have tried deleting lots of recordings (heard that may be a thing) but also noticed when running a Netfix check that the speed was reportedly 'slow'.

When reported a few months ago, sent a new Hub but this hasn't helped & actually just found that the WPS button on it doesn't work!!    

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Re: TiVo crashing & hub WPS button broken

Thanks for your post HJO1968,

 

Terribly sorry to see you've been experiencing issues with your Tivo box

 

I can see that we currently have an outage running until 6pm today

 

Do please come back to us beyond this time and we'll seek to take a closer look into this for you

 

Kindest regards,

 

David_Bn

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