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Pdivall
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TiVo box

Recordings of Film4 and Fox have started pixelating, used to work and other channels seem OK.

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LittleMick73
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Message 2 of 6
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Re: TiVo box

Hi Phone and go down the Tv faults route they can check the levels while you are on the line and if necessary arrange for an engineer to come to you and adjust the signal levels.Regards Micky
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Pdivall
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Re: TiVo box

Thanks for coming back so quickly Micky, I'll give it a go today, Paul.

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Forum Team
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Re: TiVo box

Hello Pdivall, 

 

How's things looking since your call to us? Are you still having any issues - we'd love an update! 

 

Cheers

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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Pdivall
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Re: TiVo box

Hi Katie -- I phoned the helpline on 150 and got to speak to someone after a whole raft of options. The guy who was helping me asked me to check (wiggle) the cable input wire to the TiVo. I did as he said even though I had tried this several times before calling and low and behold the picture came back. Wouldn't you just know. Paul.

 

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Forum Team (Retired) Trisha_G
Forum Team (Retired)
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Message 6 of 6
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Re: TiVo box

Hi Pdivall,

 

Really sorry for the problems you're experiencing with your TV service recently.

 

Appreciated that you've already called us about it and still not resolved.

We'll need to do some further checks on your TiVo, to know as to why some channels have started pixelating. We can do this via online chat.

 

Let us know how it goes.

 

 

Kind Regards,

 

Trisha_G

 

 

 

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