TiVo box switched itself off

[Lesley150964]

My TiVo box has just switched itself off. All I have is a blue light on the right hand side and occasionally a red light flashes. Tried switching off/unplugging etc but no joy. What do I do next?

[LittleMick73 · Accepted solution]

Hi phone 150 free from a virgin phone or 0345 454 1111 from any other phone go down the TV faults route.Regards Micky

[Corey_C]

Thanks for your post and welcome to the Community Forums, Lesley150964

Sorry to hear that your TIVO have switched off, have you been able to get things sorted since your post?   Have you tried our online diagnostic tool here: https://www.virginmedia.com/help/tv

Let us know if you need further help.

Cheers,

Corey C

[Lesley150964]

All sorted now. Had to go through reboot proceedure a number of times but got there in the end

[Ayisha_B]

Hi @Lesley150964,

Thanks for the update. 

Glad to hear all is working now 🙂 

If you need us for anything else, don't hesitate to reach out. 

Have a lovely weekend.