Virgin Media Community

[kaydiehicks]

My mum gave me a virgin box as a start up in my house and it seems to be stuck on flashing red and solid blue, I have tried to do the Tv, arrow down and record button, unplugging it and everything but nothing seems to be working and I can’t watch telly through the day or the evening is there anything I can do? 
I’m in desperate need 

[japitts]

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@kaydiehicks wrote:

My mum gave me a virgin box as a start up in my house

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Do you have a Virgin subscription? If not, the box won't work.

Virgin is a subscription-based TV service, and VM will only activate equipment that they have supplied as part of a package deal. I don't think yours is even getting this far, but all the same.

If you want a basic TV service, you're probably wise to look at Freeview equipment.