Re: TiVo box stuck at step 1 of 3 in updating screen.
If you switch your TiVo box off at the back and then back on again, when you see Starting Up appear on the screen, press and hold the < & > & OK buttons on the front of your box until the install screen appears.
That should bypass the 1 of 3 updating screen and skip straight into the install of the box.
Hope this helps!
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