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Johnmozley
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TiVo box reset

Did a complete reset/delete of my TiVo box yesterday. It said may take up to one hour  it is still showing the same message over 24 hours later 

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Re: TiVo box reset

Hi Johnmozley, 

Thanks for your post and welcome to our community. 

It's disappointing that you're having some issues with your TiVo box since resetting it, this ins't good. 

Can you confirm the box has been rebooted since resetting it? 

If not please do this, if the message continues then can you confirm what message you're getting? 

Let us know how it goes. 

Emma_C - Forum Team
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Johnmozley
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Re: TiVo box reset

Hi yes I have tried rebooting the box and virgin have tried to do this remotely the message says (deleting everything sit tight this could take up to an hour.) this has been like this since sunday

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Re: TiVo box reset

Thanks. 

Sounds like we'll need to take a closer look so I'll pop you a personal message and we'll take it from there. 

 

Emma_C - Forum Team
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