The TiVo box regularly freezes and switches to a blank screen. Have tried all the suggested fixes. The box has developed a fault and needs to be replaced.
What is the best method to report this please? I have tried phoning 150 and followed the link from the text and have also then tried chat but after having to wait over 2 hours to be connected to an operator, I almost lost the will to live and still have a faulty box!
