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Lynnelineen
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TiVo box not starting up

My TiVo box is stuck on Starting Up. I have checked the wiring and turned it off and turned the power off. But the TiVo box will not switch on. The light on the front is flashing white then purple. 

I see other users have similar issues and needed a new box. Please advise how I get this resolved. Thanks. 

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japitts
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Re: TiVo box not starting up

You need to call Virgin Media to report your fault. 150 from a VM phone, or 0345 4541111 from any other phone, and choose the option for "I have a fault with my TV service"

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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