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TiVo box not recording or playing previous recording

AnsteySteve
On our wavelength

Since last night I have been having trouble playing recordings on my TiVo box. It tells me I can't play before a certain time and to enter my Pin number which it then rejects. After the time mentioned I seem to be able to watch the recording as normal. Also, a scheduled recording for last night did not record although it did bookmark the show. I have not had these issues before so is there a general problem on Virgin or is there something that I need to do to sort it out. Thanks for your help.

2 REPLIES 2

AnsteySteve
On our wavelength

I have just been doing some more delving and it looks like my Pin number had somehow reset itself to the default. I have now reset it and all seems back to normal again.

nodrogd
Very Insightful Person
Very Insightful Person

I've moved your thread as you posted to the forum for the V360 Horizon platform boxes.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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