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Chrisdavy
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TiVo box not connecting to Internet.

My broadband and normal TiVo service is fine, but my box isn’t connected to the internet, so I can’t watch Netflix/iplayer etc.

It says Network Availability (C133) on the home page.

I’ve checked the cables, and tried to reinstate the connection via the settings in the help menu, but it says ‘failed whilst negotiating’.

Just the standard white power light on the box.   No other lights showing.   Have tried full shut downs and restarts.

 

Any ideas???

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newapollo
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Re: TiVo box not connecting to Internet.

Hi @Chrisdavy 

I've moved your post to a new thread as the other thread has been locked.

There are currently issues affecting video on demand and catch up services following yesterdays outage which may be affecting your good self.

Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.

If nothing is showing  you could also try the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave

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John_GS
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Re: TiVo box not connecting to Internet.

Hi @Chrisdavy

Thanks for posting and apologies for the TV issues.

I've done a system check today and no issues are showing. I hope therefore everything is sorted but please let me know if you need further assistance.

Best,

John_GS
Forum Team


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