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TiVo box clicking

My Virgin Box is making a consistent clicking noise. It’s like a dripping tap but clicking noise. 
iv taken power out, turned it on and off. Taken HDMI. But it now clicks and keeps restarting. It will say Starting up and then restarts. 
II did the online check status, but says it is fine. It really is not if it won’t work. 
I tried calling but due to the pandemic it’s very busy, I have 2 young children so hard to stay on the phone for a while.

can someone please tell me what to do? 

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Re: TiVo box clicking

Hey Putmanj,

 

This is an issue that can only be resolved by sending a new box, I have seen the same issue with Tivo boxes before and could only solve this by getting a new box.

 

The online status check will be showing that the connection to the box is ok but this issue is with the box not the network.

 

I will drop over a private message in a moment, so that we can get this ordered for you.

 

 

Regards

Steven_L

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