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Bilco53
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TiVo box and remote control

We have a TiVo box and most evenings when we are watching it cuts out. On top of that our remote control hasn’t been working properly for ages. Not all buttons working. Getting really fed up . Is there any way I can speak to a human voice. I have gone through all the tests, but never fixes the problem. Ruining our enjoyment when the tv cuts out during a program. Getting too old for this. Any solutions?
thank you

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Steven_L
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Re: TiVo box and remote control

Hey Bilco53,

 

I can see from your account that there are some issues with the power levels going to your TV and this would need an engineer to resolve the issue and they can get you a new remote too.

 

 

I will send over a private message to you in the next few minutes, please respond and we can get this looked into further.

 

Regards

Steven_L

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