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T_0_N_Y
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TiVo Box is rebooting. Can't find a way to get a replacement

Hi, My TiVo box started rebooting randomly a while ago. We found the only way to get it back working again was to switch off the power to it and then power back up again. Since the lockdown, it has now got to the point where powering off and on does not work either so we are currently without TV. Reading through some of the previous threads on this it seems as though I will need a replacement box, but for the life of me I can not find anywhere on the website to order one up / book an engineer. Also due to the virus you can't ring anyone.

It's been 2 weeks now without TV and wondered if anyone on here could point me in the right direction?

Thanks

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LittleMick73
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Re: TiVo Box is rebooting. Can't find a way to get a replacement

Hi I believe the phone lines are starting to work a bit better 150 free from a virgin phone or 0345 454 1111 from any other phone or there is a text no 07533051809 leave your details they will contact you but bear in mind that it may take a while.Regards Micky
T_0_N_Y
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Re: TiVo Box is rebooting. Can't find a way to get a replacement

Thanks Micky, have managed to speak to someone now and they are going to get a new box to me.

 

Cheers for your help!

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