For a while now my TiVo box (SMT C700) has been running quite slow and also Netflix is constantly stopping in the middle of streaming with the error message: "We're having trouble playing this title right now. Please try again later or select a different title. tvq-pb-101"
A couple of other family members have gotten their TiVo boxes "upgraded" a while ago (I think to the V6?) for no additional charge and I was curious if it would be possible to receive one and if that would fix the issues I have been having. I have been with Virgin since 2014 and have not changed TiVo box.
Sorry to hear this. Can you please private message me your account number and area reference so I can look into this for you. To private message me, just hover over my profile picture and click Send Message when the option comes up. Please be mindful not to post those details in a public reply. Thanks, Marty
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I am a serving Field Technician at Virgin Media however all responses are based on my experiences in the field and my own equipment at home and should be taken as such.
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