• 1
  • 0
  • 0
Joining in
Message 1 of 1
Flag for a moderator

Tech support don't answer phone

Two weeks running has had error Wo2 on sky F1 Channel which includes itv2 +1 and others in that group, it seems to work not work at random times. All other channels work. Have spent at least 4 hours trying to contact tech support on phone but the call drops out by virgin media at 1 hour 5 mins. 

So rung to cancel the sports package and phone answer in 10mins!!!!!! Then they put me through to tech support you guessed it correct no pick up by technical support.

Beware all of virgin media tech support team have covid so please don't call them.

Had to spend £9.98 for a day ticket on Now to watch Sky F1, when I pay virgin £108 a month. 

If I listen to a recorded message one more time how virgin media value customer service but deliver none. ARRRR!!!!!!!!

0 Kudos