We have no access to catch up tv, no access to apps etc. Live tv is fine. Internet is fine on other devices.
I’ve checked connections are pushed in fully, unplugged power from everything, switched off at wall. Switched on hub, waited, then switched on TiVo box. But it still won’t connect. Online help directs me to a helpline which directs me back to the site (call centres understandably closed).
anything else I can try before the school holidays next week!