Menu
Reply
Bunny2
  • 1
  • 0
  • 0
Just joined
2,065 Views
Message 1 of 3
Flag for a moderator

TV won't boot up

TV won't boot up. Keeps saying Starting Up but doesn't. What lights should be on?

0 Kudos
Reply
japitts
  • 19.26K
  • 2.5K
  • 4.41K
Very Insightful Person
Very Insightful Person
2,041 Views
Message 2 of 3
Flag for a moderator

Re: TV won't boot up

Regardless of which lights are on, if the box isn't booting or is stuck in the boot cycle, there's a fault.

Check that the co-ax connection is finger tight, but if it's still happening - call into faults.

Or you can wait on here for staff to respond, that may take a couple of days.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Kath_F
  • 33.77K
  • 1.3K
  • 2.73K
Forum Team
Forum Team
1,973 Views
Message 3 of 3
Flag for a moderator

Re: TV won't boot up

Hi Bunny2, 

Thanks for your post and a big welcome to the Community. It's great having you on board with us.


I'm sorry to hear about the issues you have been having with your TV service. I'm happy to take a look in to things but I've been unable to locate your account via your forum credentials. I will need to confirm some information with you in order for me to proceed with checks. 


I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.


Thanks,
 

Kath_F
Forum Team




New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply