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mcarbl
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TV planner wrong + missed recordings

Hi all

The TV planner is wrong for tonight (31/10), interestingly enough both the cases I’ve spotted are for Channel 4.


It says Hollyoaks was on for 90 minutes earlier tonight, which it wasn’t and The Accident is on now at 9pm tonight (Channel 4 have tweeted about it an hour ago & it’s just started), but the planner says The Secret Life of the Zoo is on 20:00-22:00, which it isn’t. 

I have both these programmes on series link, and neither have/are recording. 

Any idea, or anyone else having this issue?

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Very Insightful Person
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Re: TV planner wrong + missed recordings

The Guide is indeed wrong but you should see that the repeat of the episode of The Accident is scheduled at 3am next Thursday.

You should report the problem to TivoGuideErrors@virginmedia.co.uk and also advise them that the same happens for next week’s episode.

PS The zoo program should have recorded, it did for me.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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japitts
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Re: TV planner wrong + missed recordings

There's a scattering of other similar errors across C4 next week, too. I'd already reported one to the guideerrors inbox, but hadn't clocked this one.

It looks like The Accident repeat is a signed one which (although not VM's fault, but worth pointing out) isn't ideal.. but at least there's a 30day VOD window these days for an SD repeat (assuming you can't record the +1 repeat, which I can't)

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mcarbl
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Re: TV planner wrong + missed recordings

Thanks both, I reported the errors now 🙂

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Re: TV planner wrong + missed recordings

@mcarbl It has been fixed for next Thursday’s episode. Reporting such errors usually gets them fixed quickly.

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martinianpaul
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Re: TV planner wrong + missed recordings

Similar problem today with BBC1SctHD.

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japitts
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Re: TV planner wrong + missed recordings


@martinianpaul wrote:

Similar problem today with BBC1SctHD.


Already been discussed (and reported to VM) at https://community.virginmedia.com/t5/Virgin-TV-V6/Program-Guide-for-BBC1-HD-in-Scotland-VERY-VERY-WR...

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pm71
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Re: TV planner wrong + missed recordings

I also emailed them yesterday about the Channel 4 errors and have emailed them again today as BBC1 Scotland is showing the listings for the BBC News channel instead.

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