Hi - recordings from my Virgin box are pixelated. Watching Netflix or using console is fine - so it’s not the tv. Watching ‘live’/non-recorded tv through virgin is also fine - but watching back anything off record is pixelated. Is this a fault with the box?
Hey matt_harvey1, thank you for reaching out and a warm welcome to the community I am sorry to hear you are having some issues with your TV recordings.
I can see you have spoke to the team about this, have they managed to get this resolved for you? Thanks
Matt - Forum Team
New around here?