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TV package reduction

Hi guys, can anyone tell me how to reduce my TV package?  The bills are getting out of hand.  The only information I can find on the website is how to ADD channels, there's nothing on how to go back to Freeview.  I'd appreciate any help, thanks.  Nicky.

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Re: TV package reduction

The only way to do this is via the phone or online chat, as identity checks need to be carried out.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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