Can't use the straightforward TV channels on either of the boxes today, have rebooted after conversation with helpline, to no avail, on service status online there appears to be a major problem in NW London, when I called VM they said my box must be faulty as they know nothing about it and they would swap boxes out. Told to unplug and re-boot.. cannot access any of the straight TV channels keep getting message loading your channels ?
TV guide not loading boxes not recording.. the fix dates keep being moved back...
Stray engineer appeared 1 hour ago in finchley road and said main cable damaged....dont know who to believe
Advice would be appreciated
