Menu
Reply
woody1092
  • 9
  • 0
  • 0
Tuning in
720 Views
Message 1 of 2
Flag for a moderator

TV Remote replacement

Remote faulty. Tried all online fixes but still doesn't work. Can you send a replacement please

Regards

0 Kudos
Reply
newapollo
  • 4.73K
  • 770
  • 1.08K
Superstar
693 Views
Message 2 of 2
Flag for a moderator

Re: TV Remote replacement

Hi woody,

You could try the text messaging service.

Just send  a text with a description of new remote  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues.

For now you could download the TV Control app and use that until you receive a replacement remote

https://www.virginmedia.com/shop/tvgo-tvcontrol

 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos
Reply