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calnana
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TV Guide - Status "To be announced"

Hi My tv listings are showing as "To be announced" and I have received a message on screen to say I only have 3 days of info about future recordings left. I have reset my Tivo Box but no joy.

I see other posts with similar issues. Anything else I can do or is this a wider problem for Virgin Media?

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Craig_w4128
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Re: TV Guide - Status "To be announced"

Hi

There is currently a national outage causing this issue and the team are working on it as we speak

Once fixed your stb will automatically download all its data

Thanks

Craig

Why not try our Text Messaging Service?

It’s a great way to get help with your Virgin Media services - and it's free!

Just send your query to 07533 051 809 and we’ll text you back.

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I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such


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calnana
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Re: TV Guide - Status "To be announced"

Thank you Craig for your prompt reply, and good luck to you and your colleagues with fixing this and any other issues you're receiving at this difficult time.

Regards, Alex

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