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TIVO playback image issues

I’m getting an intermittent picture distortion during playback from the TiVo. I’ve managed to contact VM once and the tech remote check said everything was ok - they obviously couldn’t see the picture!! It happens at the same point on recorded program playbacks which I think could be problems with the HDD sector integrity rather than network problems? I can’t get through to the tech team now, so this is my last port of call to try and figure out how to get this resolved. 

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Re: TIVO playback image issues

Hi what self cures have you attempted, like rebooting etc. Regards Micky
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Re: TIVO playback image issues

Are you able to view live TV channels ok?

Are new recordings affected, or is this only a problem on older recordings?

How about when you pause/rewind live TV?

There's a few possible reasons for the problems you describe, some are box-related but not all.

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