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TIVO box stuck on starting up screen

Any ideas how to get out of this please...we have tried restarting the system...

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Re: TIVO box stuck on starting up screen

Try calling 0800 5610061 (check for local area faults) as the first check, incase there's a reported fault causing this.

If not... you're going to have to call TV Faults (150 from a VM phone, 0345 4541111 otherwise) to report your faulty box. They open from 8am

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Re: TIVO box stuck on starting up screen

I had already called them and gone through the process they advised, to no avail. However, I did call back and now have a new box. Thank you for your support in this.

From a not very tech savvy Virgin watching customer.
🙂
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