Live TV OK. It's only when I playback a recording and it's intermittent. But it is getting more regular - once a day. I have not tried pausing/rewinding. It resolves within a minute or two.
I'm just off the phone to Virgin Media help. He asked me to pull out white cable (aerial) and switch off at back of box. I turned it back on when asked and they told me try watching something to see if situation was resolved. Watched a few minutes of a recording, but nothing untoward happened.
I'm just off the phone to Virgin Media help. He asked me to pull out white cable (aerial) and switch off at back of box. I turned it back on when asked
The white cable is your coax that carries the TV signal. So all they've done is reset the box. A bit like pixellation on live TV - one reset won't hurt, but if symptoms return/persist, then there is an underlying issue.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks