My Virgin TiVo times me out of Netflix (channel 204) after 25 minutes. I restart the box and WiFi and then 25 minutes later I am shut down again. In this Lockdown I am now getting fed up with Virgin. How can I correct this frustrating fault?
Amazingly, after 4 days and 3 hrs today, I posted my original post then did one last call. I got through to the Asian sub continent call centre (international ring tone) and just said cancel my Virgin I’ve had enough. Put through to “supervisor” level as I was determined to leave. Spoke with Colin from up north and the matter was sorted... should get new TiVo box on Wednesday and engineer to check a down line problem with the signal and a better deal. So I am staying with Virgin for a bit longer.