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skellyele
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TIVO BOX IN AREA 15

For the last few days the picture on my TVIO box is very juddery and shakey and on demand sfuff just freezes any idea why

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japitts
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Re: TIVO BOX IN AREA 15

First thing to check - is this definitely a TiVo? If you're not sure, check here - it's only worth checking because some of the later advice will potentially differ and many people get the TiVo & V6 confused.

Most importantly at this stage - are these picture problems affecting live TV? Recorded programmes? OnDemand?

The 3 types of programmes are handled differently within the box, and would all be caused by different things.

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David_Bn
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Re: TIVO BOX IN AREA 15

Thanks for your post @skellyele,

 

If you're able to answer the questions posted by @japitts, we will have a better understanding of exactly what's going on.

 

The box appears to be currently online, and there are no outages in the area currently that may be effecting the services

 

Kindest regards,

David_Bn

 

 

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