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Support

Does anybody know how to get in touch with Virgin Media?

My TiVo isn't working but I can't speak to anyone. Been on hold 45 minutes so far today, 35 minutes on Saturday before giving up.

Would cancelling my direct debit get their attention?

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Re: Support


@sdcheetham wrote:

Does anybody know how to get in touch with Virgin Media?


Yes... call 150 from a VM phone, or 0345 4541111 from any other phone. Use the text message service (07533 051809) or wait on here for VM staff to pick iup


@sdcheetham wrote:

My TiVo isn't working but I can't speak to anyone. Been on hold 45 minutes so far today, 35 minutes on Saturday before giving up.

 


In what way is it not working? If you describe the symptoms, someone on here may just be able to help. No promises, but you never know!


@sdcheetham wrote:

Would cancelling my direct debit get their attention?


Almost certainly, yes. In a good way? No.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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