2 weeks ago
When I record programmes no subtitles appear even though the subtitles are permanently set to record. This is a recent development - hitherto they almost always appeared. HSJFF
Thanks for your post and welcome to the Virgin Media community, I do however apologise for the amount of time taken to respond to your post.
I'm sorry to hear that you're having issues with subtitles on recorded programmes, does this happen on a all recordings for all channels or recordings from certain channels?
Has the issue been resolved since you last posted?