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Subtitles on Colors Rishtey missing

Are the subtitles missing on Colors Rishtey (channel 827) for other people? I watch an Indian Soap and whilst my Hindi gets me through, it isn't as relaxing!

I've tried restarting my my TiVo box and I've Tweeted the channel but not heard anything from them. Subtitles on all other channels are working. 

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Re: Subtitles on Colors Rishtey missing

Hello Leesylou80

 

Sorry to hear of the issues experienced with the subtitles, is this happening on just the one program? Is it on all episodes of this program?

 

Let us know, we're here to help.

 

Rob

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Re: Subtitles on Colors Rishtey missing

Hi Rob 

 

It was on all programmes but I'm very happy to report that as of yesterday evening, they returned! I was surprised how much Hindi I have learnt so I could follow my shows but it is so nice to have the subtitles back. 

 

Many thanks

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Re: Subtitles on Colors Rishtey missing

Hi Leesylou80,

 

Thank you for coming back and letting us know that this is fixed. If you need anything else we are happy to help.

 

Zoie_P

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Re: Subtitles on Colors Rishtey missing

Thanks. Do I need to "close" this question now somehow or are you able to mark it as "solved"? 

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Re: Subtitles on Colors Rishtey missing

Hi, Leesylou80 we don't close our forum posts as if someone is experiencing the same issue they can find it or also join in on the thread 🙂

You can mark Rob's answer an helpful answer you feel this resolved your issue.

 

Thanks,

 

Zoie_P

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Re: Subtitles on Colors Rishtey missing

Why is it that d subtitles r on this channel some day and not d next day right now there is no subtitles to d Hindi soap am.watching .why does this keep happening plus d subtitles when on is not in full

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Re: Subtitles on Colors Rishtey missing

Subtitles are provided by the content creator Joi, it may be that these weren't provided when the content was given to us. Apologies for the inconvenience caused.

 

Rob

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Re: Subtitles on Colors Rishtey missing

what d hell happening with d subtitles on color rishtey d subtitles on today's soap r not there. if it is it's not fully subtitled. Sort problem out permanently . Fed up of d temporary fixes. Very annoying and frustrated with this can't enjoy my soaps .Fix Asap

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Re: Subtitles on Colors Rishtey missing

Thank you for getting in touch via the Community Joi.

 

I am very sorry to hear you are missing subtitles on certain channels/shows. 

 

Are you still experiencing this issue and is it when accessing the OnDemand service? 

 

Let us know and we will do all we can to assist. 

 

Thanks 

 

 

Nat
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