Virgin Media Community

[flaxthejute]

Recently the Subtitles on BBC are flashing 888 up in the corner at regular intervals when the subtitles are on. Any clue why this is happening and how to stop it?

Ta

[Aaron2]

It's an issue with BBC 1&2, it doesn't happen on other BBC channels. It's related to teletext 888(old channel you'd go to for Teletext subtitles) it appears as if BBC haven't changed this. 

[flaxthejute]

It's just started happening recently, do you know if there's been a change?

[David_Bn]

Good Morning flaxthejute,

Thanks for your post and I hope the subtitles issue was not too disturbing for your viewing over the festive period.

If this is still on going, have you checked out service status page? To see if this is itemised

Kindest regards,

David

[flaxthejute]

Good suggestion, but nothing seems to cover this in either the status pages or the FAQ

[Tom_F]

Hi flaxthejute.

888 us usually a reference to analogue subtitles rather than the digital ones we provide. Are you sure that the subtitles are enabled via your Virgin box & remote rather than the TV itself? 

Tom 

[flaxthejute]

I'll check that and get back.

[Tom_F]

Thanks, please keep us posted. 

Tom

[Loopyloo87]

Hi. 
this 888 is driving me mad 

the subtitles are on via the box settings and not the TV 

I have the TiVo box 

ive also noticed That when I watch subtitles on pre recorded bbc channels it doesn’t work even when it states that subtitles are on.

[stuartgiles]

Getting the same problem, just started recently out of the blue