My box been stuck for 24 hours.Have ring up virgin and the best they can do is get a engineer to come out but not until wensday
I can certainly appreciate the frustration with this.
If you tried to reset your box and been stuck for 24 hour.
Please feel free to drop us a message so we can check for available appointments. We'll be happy to look into this further for you and we can do this via online chat.
Keep us posted.
Thank you for your patience.