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Pieman22
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Message 11 of 12
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Re: Stuck box

My box been stuck for 24 hours.Have ring up virgin and the best they can do is get a engineer to come out but not until wensday 

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Forum Team (Retired) Jean_F
Forum Team (Retired)
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Message 12 of 12
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Re: Stuck box

@Pieman22.

 

I can certainly appreciate the frustration with this.

If you tried to reset your box and  been stuck for 24 hour.

Please feel free to drop us a message so we can check for available appointments. We'll be happy to look into this further for you and we can do this via online chat.

 

 

Keep us posted.

Thank you for your patience.

Jean_F

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