Menu
Reply
Andy-S
  • 2
  • 0
  • 0
Joining in
759 Views
Message 1 of 2
Flag for a moderator

Strange interactive TIVO charge on my bill?

Hi. Help please? Enjoyed your service for 25 years +. Thank you. Just received my monthly package bill & being charged for interactive game - Body In Balance - £5.49, however we did not make this purchase? We use a PIN so children not at fault. I see within this forum a number of other users also had this game, allegedly also strangely billed to them? We never purchase any 'extra' pay for use services. Can you please comment, assist and clarify. Many thanks.

0 Kudos
Reply
Zoie_P
  • 2.91K
  • 137
  • 235
Forum Team
Forum Team
530 Views
Message 2 of 2
Flag for a moderator

Re: Strange interactive TIVO charge on my bill?

Hi Andy-S,

Thanks for your post and welcome to forums 🙂 

I am sorry to hear you have been having issues have you managed to speak to our team since your post? If not let us know and we can investigate.

Thanks,

Zoie

0 Kudos
Reply