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Sound problems

Hi all

we recently purchased all the Harry Potter films, unfortunately when we play these they keep cutting out/going silent so you miss some of the words.

 

has anyone got the same/similar problems, if so any idea how you fix this?

 

many thanks 

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Re: Sound problems

Does this happen on any other VOD programmes? Useful to ID whether this is a problem with your VOD in general, or is specific to these programmes. Can you try watching a programme from ITV, C4 or C5 CatchUp and see if it plays ok?

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Re: Sound problems

Thanks for the reply.

the only time this happens is when we play Harry Potter films, these were downloaded from the virgin store.

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