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Christinebeacon
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Sound missing on recording playback

Sound is missing on some recordings and some on demand shows, rebooting sometimes helps but not very often and never the first reboot.

very annoying when looking forward to the next episode of a series 

HELP

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Paulwheeler
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Re: Sound missing on recording playback

Is.it connected by.scarf or hdmi?it may be faulty connection to the tv

I work for Virgin Media, but all opinions are my own.
Christinebeacon
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Message 3 of 7
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Re: Sound missing on recording playback

I’ll check the hdmi connector and try a new lead. Thanks
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Paulwheeler
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Re: Sound missing on recording playback

Hope it works for you,if you know someone who wants Virgin fitting let me.know and ill help you get 50 pound off your next.bill

I work for Virgin Media, but all opinions are my own.
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John_GS
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Re: Sound missing on recording playback

Hi Christinebeacon,

 

Thanks for posting and welcome to the community. Sorry to hear of the sound issue. Were you able to try a new lead? Let me know if you need further assistance.

 

Kind regards,

John_GS
Forum Team

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Christinebeacon
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Re: Sound missing on recording playback

  • Thanks, is sorted, it was the hdmi lead
Paulwheeler
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Message 7 of 7
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Re: Sound missing on recording playback

If you want to refer a friend let.me know and I will get you $50 off your bill

I work for Virgin Media, but all opinions are my own.
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