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Nicola7067
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Sound keeps dropping

The sound keeps dropping on my Samsung qled tv when I watch through my TiVo box . Can you help please 

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Emily_G
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Re: Sound keeps dropping

Thank you for the post and welcome to our community Nicola7067.

 

Can we please confirm if you're still experiencing any issues? 

 

If so, could you please restart the Tivo box and ensure all the cables are connected securely from the box to your TV?

 

It may also help to follow the below steps:

Home> Help&Settings> Settings> Network> Connect to Virgin Media Service Now

 

Thank you, Emily.

 

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