Menu
Reply
teresacd
  • 1
  • 0
  • 0
Joining in
1,083 Views
Message 1 of 2
Flag for a moderator

Sound keeps cutting out for couple of seconds repeatedly throughout all programme watching

The sound cuts out for a couple of seconds every few minutes throughout watching all programmes when watching ‘live’

It doesn’t happen on programmes we’ve recorded even though it did happen whilst the programme was broadcasting. 
It’s getting worse; more frequent

0 Kudos
Reply
joehayhurst
  • 2
  • 0
  • 0
Joining in
624 Views
Message 2 of 2
Flag for a moderator

Re: Sound keeps cutting out for couple of seconds repeatedly throughout all programme watching

I have exactly the same issue, it's really annoying. Cuts out for a second or so every few  minutes. Sometimes instead of that there is a regular 'snapping' or 'cracking' sound. Doesn't happen on any other devices. I'll be contacting Virgin shortly. It's a shame as the rest of the service is 100% great.

Tags (4)
0 Kudos
Reply