Virgin Media Community

[mumblesh]

Lately there has been maintenance in my area, since which my sound occasionally cuts out. It's not often, maybe once every 5 plus minutes, so far on BBC 1, 2 or channel 4. But when the sound cuts out during conversation it's really annoying. Not the first time this has happened either. I need Virgin to start justifying it's pay rises it keeps inflicting.

[japitts]

Is this on the SD or HD channels? All the channels you've mentioned have both..

[mumblesh]

I've watched an SD channel and not noticed it. But not watched them all. Seems like it is primarily the HD channels. 

[japitts]

How do you get your TV sound - is it using HDMI, optical via some A/V kit?

Are your audio settings using Dolby or PCM? Home > Help & Settings > Settings > Audio

[mumblesh]

Thanks for the replies, sorry I'm late getting back.

I use optical out via TV, to an optical switcher connected to my speaker decoder. It's been like this for years. Obviously it's a good call, cos it's not a usual setup and has many parts. But my TV's Netflix app never gives me issue, just the TiVo. This issue has happened on an off over the years for a long time.

I'll turn thing on andquantitative easing, off, have a fiddle with cables and get back if I have anything exciting or useful to tell.