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SangK
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Some buttons on my TiVo remote control not working

Hi,

Over the past few months certain buttons on our remote control have stopped working. At first it was just one or two that we didn’t really use but now even the OK button to select a programme from the guide is not working. Does anybody know how to fix this or how do I get a new remote from virgin. We have had this for years since we first decided to move to virgin probably around 7 years so maybe it’s knackered 

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japitts
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Re: Some buttons on my TiVo remote control not working

You can order a replacement remote here...

https://www.virginmedia.com/help/virgin-tv-lost-or-damaged-tv-remote/download-tv-control-app 

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newapollo
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Re: Some buttons on my TiVo remote control not working

Also for now you could download the TV Control app and use that until you receive a replacement remote

https://www.virginmedia.com/shop/tvgo-tvcontrol

Dave

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SangK
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Re: Some buttons on my TiVo remote control not working

Thanks, I’ve just ordered a replacement 😊

 

I will download the app so I can use it whilst I wait hopefully not long 

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