Hi, my TiVo box is sooo slow. I’ve tried restarting it and changing the remote control batteries, but it’s just the same. I’ve put up with it for ages, but now I’ve bought a new secondary TV which just connects through an aerial (not virgin) and it’s so much quicker. Even opening apps like Netflix and BBC iplayer are much more responsive. It’s made me realise how dreadful the TiVo box dreadful to use. Wonder if I should just cancel and go to freeview.
I’ve been trying for 4 days to contact virgin through the messaging service but getting no replies apart from the standard “how can we help you?” message repeatedly.