Hi Coilean1,
Sky Sports HD is available in HD as standard on the Ultimate Oomph package.
If you have the Bigger Oomph bundle + Sports then they are only available in SD unless you pay an extra £7 per month.
Have you signed into My Virgin Media at the top of the page and checked your contract to confirm you are on the Ultimate Oomph package?
If you are on the Ultimate Oomph package then you can force a channel reset using your remote control
Press Home > Help & Settings > Help > Virgin TV > go up to the top of the screen then TV Care and press OK > Missing Channels.? > Refresh my channels list
Dave
The Service you do for others is the rent you pay for your room here on Earth - Muhammad AliI don't work for Virgin Media.
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