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Sky red button not working

Claire1871
Joining in

Sky sports red button is not loading football matches again! The message says ‘ channel unavailable,

64 REPLIES 64

phester
Tuning in

We have 2 boxes, the main one being the newer small box, that's fine, however the second box is an older one and I get the same message as the OP. The issue may have started with the router upgrade.

Help

Paul

I don't have permission to view this post

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @phester,

Welcome back to the Community Forums and thanks for the post.

Sorry to hear you have been having this issue, have you run the checks and solutions provided by others on this thread to see if they work for you?

Joe

Yes. As one box works and one doesn't, it's kinda pointing the finger a bit.

The second box is set up to talk to the first I believe (can't remember the option right now - in the networking page) although I've tried other settings with no luck.

Paul

Is it just with the football, is the red button working on everything else such as the BBC for example? 

Matt - Forum Team


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