On the 2nd of August I got the 'Make Sky Sports yours, for half price' email. I followed the link and everything went through and I received an email the next day saying that my subscription will be updated within 48 hours or 5 days at the latest. (At £15.88 a month for 12 months)
So we've been waiting ever since then and nothing! So I decided to phone 150 to see if there was a problem only to be told there was an issue and it didn't got through but if I want to subscribe now I have to pay nearly the full amount! As you can guess I turned that down.
Why send out offers to loyal customers - (I've been with virgin media since the beginning) and then not stick to it? It's so frustrating!
Can someone tell me what actually happened and why it didn't got through?