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Sky Red Button Service

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Tezza33
Joining in

on ‎07-04-2023 13:36

We have not been able to access the Red Button Service at all this football season - can you rectify this please

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nodrogd
Very Insightful Person
Very Insightful Person

on ‎07-04-2023 13:58

@Tezza33 wrote:

We have not been able to access the Red Button Service at all this football season - can you rectify this please

If you have one of the older 500Gb TiVOs 

Older TiVOOlder TiVO


it is unlikely to be fixed. These boxes are now being phased out & replaced with V6 boxes, which have no problems with the modified background app that drives the Sky Red Button.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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nodrogd
Very Insightful Person
Very Insightful Person

on ‎07-04-2023 13:58

@Tezza33 wrote:

We have not been able to access the Red Button Service at all this football season - can you rectify this please

If you have one of the older 500Gb TiVOs 

Older TiVOOlder TiVO


it is unlikely to be fixed. These boxes are now being phased out & replaced with V6 boxes, which have no problems with the modified background app that drives the Sky Red Button.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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