Virgin Media Community

[wildman73]

I am housebound so I can not get out. 

How do I return my old equipment? I have 3 TiVo boxes and a Super Hub I am no longer using, 
1 TiVo box is from a few years ago, it has been left after I had to reduce my package.
1 Tivo box was faulty and was replaced with a V6 box.
1 Tivo box was replaced recently when upgrading to 360. 
and lastly a Super Hub after upgrading?

I did try phoning for help but was unhelpfully told I could keep the equipment despite there being a return label, just a reminder I am housebound and am unable to get out to return the items and the box isn't large enough to return all the equipment, I can't even take it to a local recycling centre. 

[newapollo]

Hi wildman73,

Have you double checked <<< This link >>>  to make sure your equipment needs returning?

[wildman73]

Thanks, I did check that link before posting, no I don't have any of that equipment. 

As originally asked, what about recycling as I can't get out

[Travis_M]

Hi @wildman73

Thanks for posting on our community forum!

A full link can be found here which guides you on recycling too.

Regards

[wildman73]

So, just throw it in the trash, thank you.

Just so we are clear on this, I AM HOUSEBOUND, I HAVE NO WAY TO TAKE THE EQUIPMENT TO BE RECYCLED OR RETURN IT TO YOU, THE LINK POSTED DOES NOT HELP ME AS I AM HOUSEBOUND.

If engineers were in the area I would willingly hand the equipment to them.

[Laurie_C]

Hi wildman73,

I'll see if I can get someone to pop around to pick up the kit. I'll just need to confirm a few details with you via Private Message. Please look out for a purple envelope in the top right corner of your screen.

Kind regards,

Laurie