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Danielwomack86
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Returning equipment

I have cancelled my tv service a while back. I have ask virgin to send me a box to send my equipment 3 times but no one has sent me one. Can i just bin my equipment now?

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newapollo
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Re: Returning equipment

Have you checked <<< This link >>>  to make sure your equipment needs returning?

If the kit doesn't need returning there's also a link on the same page detailing local recycling points.

Returns packaging is usually sent out 10 days after the cancellation completes.

You can also request returns packaging using <<< this link >>> 

Dave

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Hayley_S
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Re: Returning equipment

Hello @Danielwomanck86,

 

Welcome back! Thanks for posting. 

 

I am sorry to see this.

 

I can see that you have been given the correct advice by @newapollo, please can you let me know if this has resolved your issue?

 

Many thanks,

Hayley
Forum Team



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