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1rm
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Return TiVo box

on ‎23-03-2022 15:11

Have received replacement TiVo box, do I have to return faulty box? It is not clear whether this model needs to be returned. Did not receive returns label with replacement 

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newapollo
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Re: Return TiVo box

on ‎23-03-2022 15:32

Hi @1rm 

The older TIVO boxes do not need returning, just nthe newer V6 and 360 boxes.

The link below shows which equipment needs returning, along with another link about recycling older equipment

https://www.virginmedia.com/help/virgin-media-return-or-recycle-equipment 

Dave

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